Pedro Henry ePortfolio
About Me
My name is Pedro Henry and I currently reside in the state of Florida. I am incredibly passionate about instructional design and learning new ways to improve my instructional and digital designing skills.
I currently work in the Customer Experience Training Team at Boar's Head as an Elearning Specialist designing training materials for all employees.
I graduated from USF with my Bachelor's in Business Marketing and my Master's in Higher Education. I recently completed my Master's in Learning, Design, and Technology at the University of South Florida in December 2021.
Education
Anticipated Graduation 12/2021
Masters of Science, Learning Design and Technology, University of South Florida, Tampa, FL
5/14
Master of Education, College Student Affairs, University of South Florida, Tampa, FL
5/12
Bachelor of Science, Business Marketing and Theatre Minor, University of South Florida, Tampa, FL
Past Experience
3/22- Present
Elearning Specialist, Boars Head Brand
Learning and Development Specialist within the Customer Experience Training Team
Analysis, design, development, deployment, and ongoing enhancements as needed of consistent training materials to support Training and Operations initiatives.Training materials include product knowledge, company history and safety material.
Created material using Adobe Cloud, Microsoft Power Point and iSpring (eLearning toolkit)
10/18 – 3/22
Intake Coordinator, Office of Academic Advocacy
Design and develop content for different infographics to distribute to other campus partners, to display yearly accomplishments, and office website
Manage design and data collection related projects regarding timelines, expectations, and priorities, in addition to managing 2 graduate assistants who were responsible for completing associated projects
Facilitate interactive and informative different workshops (average 25-30 students) targeted at increasing campus-wide awareness of academic policies and explain strategies to successfully progress in their collegiate career
Analyze weekly data reports on 50 - 200 students who require assistance with withdrawing from their classes and streamlined the processing system for outreach using the data analysis model
Manage over 80 at-risk student cases through a variety of student-related platforms (Archivum, Insights, Banner 9, Civitas, and Degree Works) with academic holds. To provide early intervention efforts to strengthen retention rates towards graduation
Maintain partnerships with all 8 academic colleges and departments through different means of communications (email and Archivum Insights) to assure the accuracy of dismissal policies and information shared during meetings with students who identified as being academically distressed
Advise exploratory first time in college students under 36 credits to make their own decisions regarding academic plans, career goals, and major of choice
11/16 – 10/18
Academic Coach, Office of Academic Advocacy
Coached an average of 25 first-year students per semester about utilizing on-campus support resources, time management strategies, and organization methods that will allow them to effectively perform well in the classroom
Created new academic support resources (Studying, Wellness, Finance) for students to utilize during their first year who identified as being in academic distress. The different resources were created with the different campus resources students can go to, with a small description, and contact information
7/14 – 6/15
Dance Marathon and Leadership Program Coordinator, Center for Leadership & Service
Supervised a group of 40 undergraduate students and I oversaw 10 different fundraising programming events to bring awareness for the Miami Children’s Hospital and to invite attendees to Dance Marathon
Oversaw planning, budget, operations, and facilitations on a 24-hour fundraising event called Dance Marathon that held over 200 attendees and raised over $47,000 for the Miami Children’s hospital
Managed a $5,000 yearly budget for student fundraising programming and Dance Marathon event planning
Educated 20 - 25 student-athletes each semester in the Academy of Leaders program, which focused on developing high-level leadership skill sets to utilize during their athletic and classroom involvement. I facilitated a biweekly lecture every semester with the student-athletes, and at the end, they use the skills they achieved by having an end of the semester community service project.
Supervised the AmeriCorps Volunteers in Service to America (VISTA) employee responsible for oversight of the planning of volunteer fair where students are provided with opportunities to volunteer in their community. There were 30 different Miami community vendors where students could take opportunities to volunteer
5/12 – 7/14
Operations Graduate Assistant, Marshall Student Center (MSC)
Supervised 15 student employees responsible for facilitating operations and management processes for more than 900 events each year held in the university student union building (MSC)
Trained staff of 6 students using yearly retreats I facilitated, and creating rules and regulations manual to facilitate Bull Market, a weekly fair consisting on average of 50 community vendors and student organizations through live training and job aids (electronic manuals)
Created a student employee training & safety operations manual that included topics such as standards of service, daily protocols/procedures, scheduling, training programs, and emergency procedures
TECHNICAL & INSTRUCTIONAL DESIGNER SKILLS
Design and eLearning programs: Adobe Creative Suite (Dreamweaver, Illustrator, InDesign, Photoshop) Canva, Articulate 360, Screencast-o-Matic, HTML, CSS, JavaScript
University-related programs: Canvas LMS, Archivum Suites, Civitas, Banner 9, Qualtrics (Evaluation tool)
AWARDS
2018 Student Success Award for Collaboration as part of the OAA Team
Honors the work of a team that has demonstrated the value of reaching across campuses, colleges, and/or units to generate impactful programs and practices to advance student success.
2018 Shining Star Quiet Quality Award
The Quiet Quality Awards were implemented in the fall of 1996 by the Staff Senate with strong support from the USF administration in a collaborative effort to increase employee recognition.
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